A man grabs a biscotti out of a jar with his bare hands before I could offer to get it for him. Here’s how the rest of the encounter goes…
Man: Does this have nuts?
Me: (can’t see which kind he’s holding) Probably. They pretty much all have nuts.
Man: Oh. I don’t want nuts (tries to put it back).
Me: No! No! You can’t put that back, sir, because you’ve touched it! You’re going to have to buy it!
Man: Oh. Okay. (looks at other biscotti) Oh man, there’s the one I wanted- the Chocolate Almond.
Me: That has nuts too.
Man: Does it?
Me: It’s called “almond.”
Businessman wearing a suit walks in. He orders a cappuccino. I am making it…
Man: (staring at a shelf that contains eight jars of biscotti, six bags of three different kinds of coffee, and twelve boxes of four varieties of snack mix) What’s that?
Me: …the biscotti?
Man: (sarcastically) Oh, is that what it’s called? What is it?
Me: Sorry, I didn’t know what you were looking at. There’s a lot on that shelf.
Man: (points at coffee) Coffee. (points at snack mix) Trail mix. (points at biscotti) What is that?
Me: Sorry. It’s… Italian. It’s like a hard cookie. For dunking in coffee or tea or wine. It’s really good.
Man: It’s probably not a big seller.