Young woman in jogging clothes comes in.
Her: I’ll have a…. a…. oh hm. (looks at seasonal menu) No! (pauses) I’ll have a medium Americano with sugar-free vanilla.
Me: Ok. (starts making it)
Her: …and soy.
Me: (stops making it. Babbles.) I’m sorry. We ran out of soy milk. It comes in today at noon. I know that’s not helpful right now…
Her: (closes her eyes, leans against the counter. Totally serious) Nooooooooooooo!!!!!! That ruins my WHOLE DAY!
Me: …I’m sorry…
Her: (eyes pop open. Tone bumps up about two octaves) It’s ok!
Me: (quite confused and a little weirded out. Proceeds to make drink. Hands it off) Have a good day! (remembers, too late, that I already ruined it)